Return Policy

All sales are final on all items. We have been experiencing a high volume in orders, so we are unable to process returns. However, if your product arrives damaged or it is wrong, we will take action and replace it for you.

Refunds & Replacements (if applicable):
We do not accept returns for any reason other than defectiveness. If you order apparel and it does not fit properly, unfortunately we are unable exchange it for another size or accept a return. To make sure that the size fits before you order it, please use our sizing guide on every product page.

We do not offer any refunds for broken items or lost packages. Replacements are only available on damaged goods upon arrival or missing orders/lost packages (tracking number must show so). The customer must contact us within 2 business days of receiving the item with photo evidence of damaged or missing goods.

If you have received a damaged item, email us at support@hiphopspotlightshop.com with your tracking number, order number, and photo evidence of the damaged item(s).